Intellectual Property & Customer-Submitted Artwork Policy

Effective Date: August 8, 2026

TruViiant Brands respects the intellectual property rights of artists, designers, businesses, organizations, photographers, trademark owners, copyright holders, and other creators.

Because TruViiant Brands provides custom printing, embroidery, digitization, personalization, and branded merchandise services, customers may submit logos, photographs, artwork, names, slogans, graphics, and other materials for reproduction.

This policy establishes the customer's responsibilities when submitting such materials and explains TruViiant Brands' rights and responsibilities concerning customer-submitted content.

By submitting artwork, approving a custom order, or authorizing TruViiant Brands to reproduce submitted material, the customer agrees to this policy.

1. Customer-Submitted Artwork

Customer-submitted artwork may include, but is not limited to:

Business logos
Church and ministry logos
Nonprofit and organizational logos
School and team logos
Photographs
Illustrations
Drawings
Graphics
Names and signatures
Slogans and phrases
Event artwork
Conference designs
Family reunion designs
Brand marks
Trademarks
Copyrighted works
Digital files
AI-generated or AI-assisted artwork
Designs created by third-party designers

Submission of artwork does not automatically establish that the customer owns or has permission to reproduce that artwork.

2. Customer Representation & Authorization

By submitting artwork to TruViiant Brands for reproduction, the customer represents that they either:

Own the applicable intellectual property rights, or
Have obtained sufficient authorization, license, consent, or permission from the rights holder to reproduce the material for the requested purpose.

The customer is responsible for obtaining any necessary permissions before submitting the artwork.

3. Copyrighted Material

Customers may not knowingly submit copyrighted material for reproduction without appropriate authorization from the copyright owner, unless the proposed use is otherwise permitted by law.

Examples may include artwork, illustrations, photographs, characters, graphics, book artwork, music-related imagery, movie or television imagery, and designs created by another person.

Simply finding an image through a search engine, social media platform, website, Pinterest board, marketplace, or other online source does not necessarily give the customer permission to reproduce it commercially.

4. Trademarks & Brand Logos

Customers requesting merchandise containing a trademark, corporate logo, organization logo, school logo, sports logo, or other protected brand identifier must have appropriate authorization to use that mark.

This may apply to logos and branding associated with:

Corporations
Professional sports organizations
Colleges and universities
Schools
Entertainment companies
Fraternities and sororities
Nonprofits
Churches and ministries
Government agencies
Clubs and associations
Other organizations

TruViiant Brands may request evidence of authorization before accepting certain projects.

5. Photographs & Images of People

Customers submitting photographs or images depicting identifiable individuals are responsible for obtaining any permissions that may be legally required for the intended reproduction or commercial use.

This is especially important when photographs will be used on merchandise offered for sale, advertising, promotional materials, or other commercial applications.

6. Celebrity & Public-Figure Images

TruViiant Brands may decline requests involving the unauthorized commercial use of a celebrity's or public figure's name, photograph, likeness, signature, or other protected attributes.

Customers are responsible for obtaining appropriate permissions when required.

7. AI-Generated Artwork

Customers may submit AI-generated or AI-assisted artwork when they have sufficient rights or authorization to use the material for the intended purpose.

Customers remain responsible for ensuring that submitted AI-generated content does not unlawfully reproduce or infringe protected trademarks, copyrighted artwork, characters, logos, photographs, or other third-party intellectual property.

TruViiant Brands does not guarantee that AI-generated material submitted by a customer is free from third-party intellectual property claims.

8. Internet Images

An image being publicly available online does not necessarily mean that it is free to use.

TruViiant Brands may decline to reproduce artwork when the source or ownership of the material is uncertain.

When appropriate, customers may be asked to provide:

Original artwork
Licensing documentation
Written authorization
Proof of ownership
Information identifying the rights holder

9. TruViiant Brands' Right to Decline Artwork

TruViiant Brands reserves the right to decline or suspend a custom-production request when we reasonably believe the submitted material may:

Infringe copyright
Infringe a trademark
Violate publicity or privacy rights
Be counterfeit or deceptively branded
Violate applicable law
Violate contractual restrictions
Otherwise expose TruViiant Brands to unreasonable legal risk

Declining to reproduce artwork does not constitute a determination regarding legal ownership of that material.

10. No Legal Clearance Service

TruViiant Brands provides apparel customization and production services. We do not provide legal opinions concerning copyright, trademark, licensing, fair use, rights of publicity, or other intellectual property matters.

Acceptance of artwork for production should not be interpreted as TruViiant Brands confirming that the customer legally owns the artwork.

Customers who are uncertain about their rights should consult an appropriate intellectual property attorney before authorizing commercial reproduction.

11. Customer Responsibility

The customer assumes responsibility for the content they submit and the permissions necessary for its requested use.

To the extent permitted by applicable law, the customer agrees to be responsible for third-party claims, losses, liabilities, or reasonable expenses resulting from the customer's unauthorized submission or requested reproduction of protected material.

This provision does not apply to infringement caused independently by original material created and supplied by TruViiant Brands without customer direction.

12. Customer-Owned Artwork

Submitting customer-owned artwork to TruViiant Brands does not transfer ownership of that underlying artwork to TruViiant Brands.

Customer-owned logos, trademarks, photographs, and other intellectual property remain the property of their respective owners.

The customer grants TruViiant Brands a limited authorization to use the submitted material as reasonably necessary to:

Prepare artwork
Produce proofs
Digitize designs
Print merchandise
Embroider merchandise
Fulfill the customer's order
Perform quality-control activities
Provide related customer service

13. TruViiant-Created Original Designs

Original creative work developed by TruViiant Brands may include:

Logos
Illustrations
Apparel graphics
Typography arrangements
Original artwork
Brand concepts
Custom graphics
Templates
Product designs

Unless otherwise agreed in writing, payment for design services does not necessarily transfer all intellectual property rights in TruViiant Brands' original creative work to the customer.

The applicable quote, design agreement, invoice, or separate written agreement may specify whether the customer is purchasing:

A finished product only
A limited-use design
A commercial-use license
Exclusive rights
Full ownership of specified artwork

For major logo and branding projects, these rights should be addressed in writing before work begins.

14. Embroidery Digitization Files

Embroidery digitization converts artwork into machine instructions that control stitch type, direction, density, sequence, underlay, and other production characteristics.

Payment of a digitization or setup fee does not automatically mean that the customer is purchasing ownership or delivery of TruViiant Brands' production-ready embroidery file.

Unless otherwise agreed in writing, TruViiant Brands may retain production files created for purposes of manufacturing merchandise.

Customers who want possession or ownership of a digitized embroidery file should request those terms before approving the project.

15. Production Files & Working Files

Internal production and working files may include:

Embroidery machine files
Digitized files
Print-ready layouts
Color separations
Production templates
Mockup templates
Working design files
Equipment-specific files

Unless specifically included in the customer's agreement, these internal production files are not automatically included with the purchase of finished merchandise.

16. Artwork Modification

Customers authorize TruViiant Brands to make reasonable technical modifications necessary to prepare submitted artwork for the requested production process.

These modifications may include:

Resizing
Repositioning
Vectorization
Background removal
Color conversion
Line thickening
Simplification
Embroidery digitization
Print preparation
Adjustments for garment dimensions

Material creative changes should be presented for customer approval when appropriate.

17. Reproduction Limited to Authorized Order

Customer artwork will be used for the customer's authorized production purposes.

TruViiant Brands will not intentionally sell another customer's protected logo or custom artwork as TruViiant-branded merchandise without appropriate authorization.

18. Portfolio & Marketing Use

TruViiant Brands may wish to photograph completed merchandise for its portfolio, website, social media, product examples, or other marketing.

However, customer-submitted trademarks, logos, copyrighted artwork, private organizational materials, or identifiable individuals may carry additional usage restrictions.

Accordingly, TruViiant Brands should obtain or rely upon appropriate authorization before using customer-owned intellectual property in advertising beyond what is reasonably necessary to fulfill the customer's order.

Customers may also request that a custom project remain confidential or not be displayed publicly.

19. Confidential & Unreleased Designs

If a customer submits confidential, unreleased, proprietary, or launch-sensitive artwork, the customer should notify TruViiant Brands in writing before submitting the material.

Examples include:

Unreleased logos
New product designs
Upcoming brand launches
Confidential corporate merchandise
Surprise-event merchandise

When additional confidentiality protections are required, a separate written confidentiality or nondisclosure agreement may be appropriate.

20. Storage of Artwork

TruViiant Brands may retain customer artwork and production files for operational purposes, including future reorders and customer service.

Retention of artwork does not guarantee indefinite storage.

Customers should maintain their own original copies of all important artwork and design files.

21. Print-on-Demand Partners

Certain orders may require artwork to be transmitted to approved third-party production or print-on-demand providers for fulfillment.

This may include production partners integrated with TruViiant Brands' ecommerce operations.

By purchasing an applicable product, customers authorize TruViiant Brands to provide the artwork and information reasonably necessary for the production and fulfillment of that order.

Third-party providers may have additional intellectual property requirements that affect whether particular artwork can be produced.

22. Intellectual Property Complaints

If you believe merchandise, artwork, or content associated with TruViiant Brands infringes intellectual property rights that you own or are authorized to enforce, please contact us.

A notice should include sufficient information for us to identify and review the claim, such as:

Your name and contact information
Identification of the protected work or mark
Identification of the allegedly infringing material
The location or product where it appears
A description of your ownership or authorization
Supporting documentation when appropriate
A good-faith statement regarding the claim

We may request additional information before taking action.

23. Removal or Suspension of Disputed Content

When TruViiant Brands receives a credible intellectual property complaint, we may temporarily suspend production, remove online content, place a product on hold, or take other reasonable action while the matter is reviewed.

We may also contact the customer who supplied the disputed artwork.

24. Repeat or Serious Infringement

TruViiant Brands may refuse future custom work from customers who repeatedly submit artwork that they do not have authorization to reproduce.

Serious or intentional intellectual property violations may result in cancellation of affected orders or termination of customer access to certain services, subject to applicable law and contractual obligations.

25. Custom Merchandise Created for Organizations

When an individual places an order using the logo of a church, business, school, nonprofit, ministry, association, or other organization, TruViiant Brands may require confirmation that the individual has authority to order merchandise using that organization's identity.

This is particularly important for merchandise intended for resale or fundraising.

26. Resale of Custom Merchandise

Customers who purchase custom merchandise for resale are responsible for ensuring that they have the rights necessary to commercially use all artwork appearing on those products.

Authorization to produce a small personal order does not necessarily establish authorization for commercial resale.

27. Relationship to Other TruViiant Policies

This policy should be read together with the TruViiant Brands:

Terms of Service
Custom Orders & Artwork Approval Policy
Embroidery, Printing & Color Variation Policy
Return & Refund Policy
Shipping Policy
Privacy Policy, once adopted

If transaction-specific terms are included in a written quote, invoice, licensing agreement, or other agreement, those additional terms may also apply.

28. Contact Information

Questions regarding customer-submitted artwork or intellectual property concerns may be directed to:

TruViiant Brands
Intellectual Property & Customer Care
Email:
Website:
Business Hours: Monday through Friday, 9:00 AM to 5:00 PM Pacific Time

For an intellectual property complaint, include “Intellectual Property Notice” in the subject line.

THE TRUVIIANT STANDARD

Your vision deserves respect. So does the work of every creator.

TruViiant Brands is committed to producing custom merchandise with integrity, respecting intellectual property, protecting customer creativity, and maintaining professional standards throughout the design and production process.

TruViiant Brands
Truth. Excellence. Purpose.